Online Health Information & Privacy Disclaimer

COVID-19 is placing stress on Canada’s public health system. The Center for Inner Freedom is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for participant visits rather than asking all participants to come into our Center. Some of these technologies are provided by the Province. Others have been provided by vendors such as Google, Zoom and Jotform to help make discussions with your care provider as easy as possible during these difficult times. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health-care facility if necessary.  

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. 

To help us keep your information safe and secure, you can:

  • Understand that this method of communication is not secure in the same way as a private appointment in an exam room.

  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than using someone else’s computer, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection. 

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for going to an Emergency Department when needed (including for any urgent care that may be required). 

If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different health-care provider or other health-care center where you can be seen in person. 

However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus. By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) to provide you with care. In particular, the following means of electronic communication may be used: audio or videoconferencing (including Skype, Facetime, Zoom etc.) and electronic forms (including JotForm). 

 I understand and agree that by participating in our programs online that:

  • I have given consent for the Center for Inner Freedom to communicate and provide care using virtual and other telecommunications tools. 

  • The Center for Inner Freedom has explained to me the risks related to unauthorized disclosure or interception of personal health information and steps I can take to help protect my information. 

  • The Center for Inner Freedom has explained that care provided through video or audio communication cannot replace the need for physical examination or an in person visit for some disorders or urgent problems and I understand the need to seek urgent care in an Emergency Department as necessary.   

Please let us know if you have any questions - thank you.